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Consumer behaviour : applications in marketing / Robert East, Malcom Wright and Marc Vanhuele

By: Contributor(s): Material type: TextTextLanguage: English Publisher: Londres : Sage publications, 2013Edition: 2a edDescription: 337 p. : il., fotografías ; 23 cmISBN:
  • 9781446211236
Subject(s): LOC classification:
  • HF5415.32 E28 2013
Contents:
Ideas and explanations in consumer research -- Consumption patterns -- Customer loyalty -- Brand knowledge, brand equity and brand extension -- Stationary markets -- Market dynamics -- Explaining decision-making -- Predicting and explaining behaviour -- Information processing and decision-making -- Consumer satisfaction and quality -- Market response -- Consumer response to price and sales promotions -- The retail context -- Word-of-mouth influence -- The response to advertising.
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Item type Current library Collection Call number Status Date due Barcode
Libros Libros Mediateca Bibliográfica HF5415.32 E28 2013 (Browse shelf(Opens below)) Available 10453

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Ideas and explanations in consumer research -- Consumption patterns -- Customer loyalty -- Brand knowledge, brand equity and brand extension -- Stationary markets -- Market dynamics -- Explaining decision-making -- Predicting and explaining behaviour -- Information processing and decision-making -- Consumer satisfaction and quality -- Market response -- Consumer response to price and sales promotions -- The retail context -- Word-of-mouth influence -- The response to advertising.

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