Observing the user experience : a practitioner's guide to user research / Elizabeth Goodman, Mikey Kuniavsky, Andrea Moed.
Material type: TextLanguage: English Publisher: Waltham, MA : Morgan Kaufmann, [2012]Copyright date: c2012. Edition: Second editionDescription: xiii, 585 páginas : ilustraciones, 24 cmContent type:- texto
- sin mediación
- volumen
- 9780123848697
- QA76.9.H85 K86 2012
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Libros | Mediateca | Bibliográfica | QA76.9.H8K86 2012 (Browse shelf(Opens below)) | Available | 10974 | |
Libros | Mediateca | Bibliográfica | QA76.9.H8K86 2012 Ej.1 (Browse shelf(Opens below)) | Available | 10971 |
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Incluye bibliografía e índice.
Why research is good and how it fits into product development -- Introduction -- Do a usability test now! -- Balancing needs through interative development -- User experience research techniques -- Research planning -- Competitive research -- Universal tools: recruiting and interviewing -- Focus groups -- More than words: object-based techniques -- Field visits: learning from observation -- Diary studies -- Usability tests -- Surveys -- Global and cross-cultural research -- Others' hard work: published information and consultants -- Analyzing qualitative data -- Automatically gatheres information: usage data and costumer feedback -- Communicating results -- Research into action: representing insights as deliverables -- Reports, presentations and workshops -- Creating a user-centered corporate culture.
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