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This is service design thinking : basics, tools, cases / Marc Stickdorn, Jakob Schneider [concept and editing].
Material type:
TextLanguage: English Publisher: Hoboken, N.J. : Wiley, 2011Description: 373 p. : il. ; 24 cmISBN: - 9781118156308
- HF5415.5 T65 2011
Partial contents:
Contenido: What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking.
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Mediateca | Bibliográfica | HF5415.5 T65 2011 (Browse shelf(Opens below)) | Available | 11488 | |
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Libros
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Mediateca | Bibliográfica | HF5415.5 T65 2011 (Browse shelf(Opens below)) | Available | 11487 | |
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Libros
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Mediateca | Bibliográfica | HF5415.5 T65 2011 (Browse shelf(Opens below)) | Available | 6638 |
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| HF5415.32 S6518 2008 Ej. 2 Comportamiento del consumidor / | HF5415.5 J34 2007 Ej. 2 Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / | HF5415.5 O87 2014 Ej.2 Value proposition design : how to create products and services customers want / | HF5415.5 T65 2011 This is service design thinking : basics, tools, cases / | HF5415.5 T65 2011 This is service design thinking : basics, tools, cases / | HF5416 S7418 2004 Ej. 2 Fundamentos de marketing / | HF5416 S7418 2004 Ej. 3 Fundamentos de marketing / |
Contenido: What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking.
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